Feedback task merge tags

Tag Reference

Tag Name

Description

Actual Start Date

@(FeedbackTask.ActualStartDate)

The date on which the feedback task was formally commenced

Created By

@(FeedbackTask.CreatedBy)

The name of the end user who raised the feedback task

Created Date

@(FeedbackTask.CreatedDate)

The date on which the task was created within the feedback case

End Date

@(FeedbackTask.EndDate)

The date on which the feedback task was cancelled or completed

Late Completion Notes

@(FeedbackTask.LateCompletionNotes)

The contextual information added to the feedback task to qualify the circumstances surrounding the missed SLA target completion date

Late Completion Reason

@(FeedbackTask.LateCompletionReason)

The parameter value assigned to the feedback task to qualify the circumstances for exceeding the SLA target completion date

Mandatory

@(FeedbackTask.Mandatory)

The feedback task is mandatory for the overarching stage

Manual Task

@(FeedbackTask.ManualTask)

The feedback task has been added to the parent case manually and does not form part of the automatic task path set for the overarching stage

Note Creator

@(FeedbackTask.UpdatedBy)

The name of each end user who added a note to the feedback task

Note Date

@(FeedbackTask.UpdatedDate)

The date on which each note was added to the feedback task

Parent Case Id

@(FeedbackTask.CaseId)

The unique reference number assigned to the associated parent feedback case

Planned Start Date

@(FeedbackTask.PlannedStartDate)

The anticipated start date for the feedback task

SLA Warning Date

@(FeedbackTask.SLAWarningDate)

The amber warning date set for the feedback task

Status

@(FeedbackTask.Status)

The chronological progression status history for the feedback task

Target Date

@(FeedbackTask.TargetDate)

The SLA target completion date set for the feedback task

Task Id

@(FeedbackTask.TaskID)

The unique internal reference number for the feedback task

Task Name

@(FeedbackTask.TaskName)

The full name of the feedback task definition

Task Owner

@(FeedbackTask.TaskOwner)

The allocated owner of the feedback task