Housing options case merge tags

Tag Reference

Tag Name

Description

Advice List

@(HOCase.AdviceList)

The description for each advice statement linked to the housing options case

Attachment Description

@(HOCase.AttachmentDescriptionList)

An explanation of each file - a video clip, an image, an audio recording - attached to the housing options case

Attachment File Name

@(HOCase.AttachmentFileNameList)

The unique name given to each file - a video clip, an image, an audio recording - attached to the housing options case

Attachment File Type

@(HOCase.AttachmentFileTypeList)

The specific file type for each attachment linked to the housing options case e.g. PDF, JPG, HTML, WAV, MP4, etc.

Case Advice Full List

@(HOCase.CaseAdviceFullList)

The information text for each advice statement linked to the housing options case

Case Id

@(HOCase.CaseId)

The unique reference number assigned to the housing options case

Case Owner

@(HOCase.CaseOwnerList)

The name of the owner to whom the housing options case is assigned

Classification

@(HOCase.Classification)

The record identifier for the system case i.e. Housing Options

Company

@(HOCase.CompanyId)

The company(s) to which the housing options case relates

Contact Effective From Date

@(HOCase.ContactEffectiveFromDateList)

The date on which each linked contact came into effect for the housing options case

Contact Effective To Date

@(HOCase.ContactEffectiveToDateList)

The planned date on which the link between each contact and the housing options case expires

Contact Group Name

@(HOCase.ContactGroupNameList)

The name of each contact group linked to the housing options case

Contact Name

@(HOCase.ContactNameList)

The name of each contact linked to the housing options case

Current Status

@(HOCase.CurrentStatus)

The current overall progression status of the housing options case

Date Created

@(HOCase.ActualStartDate)

The commencement date of the housing options case

Housing Options Type

@(HOCase.HousingOptionsTypeId)

The categorisation of the housing options case i.e. the linked workflow

Manager Notes

@(HOCase.ManagerNotes)

The contextual information added to the housing options case in support of the manager's authorisation decision

Note Creator

@(HOCase.NoteCreatorList)

The name of each end user who appended a note to the housing options case

Note Date

@(HOCase.NoteDateList)

The date on which each individual housing options case note was created

Note Detail

@(HOCase.NoteDetailList)

The information recorded against each individual housing options case note

Ownership Effective From Date

@(HOCase.OwnershipEffectiveFromDateList)

The date on which the reassignment of ownership comes into effect

Ownership Effective To Date

@(HOCase.OwnershipEffectiveToDateList)

The date on which the reassigned ownership comes to an end

Questions

@(HOCase.QuestionsList)

Displays the label of each enquiry form question associated with the housing options case

Responses

@(HOCase.ResponseList)

Displays the customer response to each enquiry form question associated with the housing options case

Responsible Manager

@(HOCase.ResponsibleManagerList)

The immediate line manager of the housing options case owner

Status

@(HOCase.Status)

The chronological progression status history for the housing options case

Status Date

@(HOCase.StatusDate)

The date on which each progression status was applied to the housing options case

Status Set By

@(HOCase.StatusSetBy)

The name of the end user who assigned the individual progression status to the housing options case