Housing options task merge tags

Tag Reference

Tag Name

Description

Actual End Date

@(HOCaseTask.ActualEndDate)

The date on which the housing options task was cancelled or completed

Actual Start Date

@(HOCaseTask.ActualStartDate)

The date on which the housing options task was formally commenced

Cancellation Reason

@(HOCaseTask.CancellationReason)

The parameter value assigned to the housing options task to qualify the circumstances surrounding its cancellation

Case Id

@(HOCaseTask.CaseId)

The unique reference number assigned to the parent housing options case

Completion Reason

@(HOCaseTask.CompletionReason)

The parameter value assigned to the housing options task to qualify the circumstances surrounding its completion

Created By

@(HOCaseTask.CreatedBy)

The name of the end user who raised the housing options task

Created Date

@(HOCaseTask.CreatedDate)

The date on which the housing options task was recorded on the system

Current Status

@(HOCaseTask.CurrentStatus)

The current progression status for the housing options task

Escalation Date

@(HOCaseTask.EscalationDateList)

The date on which the escalation rule assigned to the housing options task comes into effect

Escalation Rule

@(HOCaseTask.EscalationRuleList)

The name of the escalation rule linked to the housing options task

Hold Reason

@(HOCaseTask.HoldReason)

The parameter value assigned to the housing options task to qualify the circumstances surrounding it being placed on hold

Hold Release Date

@(HOCaseTask.HoldReleaseDate)

The date on which the housing options task was released from being on hold

Late Completion Notes

@(HOCaseTask.LateCompletionNotes)

The contextual information added to the housing options task to qualify the circumstances surrounding the missed SLA target completion date

Late Completion Reason

@(HOCaseTask.LateCompletionReasonId)

The parameter value assigned to the housing options task to qualify the circumstances for exceeding the SLA target completion date

Mandatory

@(HOCaseTask.Mandatory)

The housing options task is mandatory for the overarching workflow type

Manual Task

@(HOCaseTask.ManualTask)

The housing options task has been added to the parent case manually and does not form part of the automatic task path set for the overarching workflow type

Next Escalation Action

@(HOCaseTask.NextEscalationId)

The next action to be applied to an escalated housing options task

Next Escalation Date

@(HOCaseTask.NextEscalationDate)

The date on which the next escalated action for a housing options task is initiated

Note Creator

@(HOCaseTask.NoteCreatorList)

The name of each end user who added a note to the housing options task

Note Date

@(HOCaseTask.NoteDateList)

The date on which each note was added to the housing options task

Note Detail

@(HOCaseTask.NoteDetailList)

The information recorded against each individual housing options task note

Ownership Effective From Date

@(HOCaseTask.OwnershipEffectiveFromDateList)

The date on which each allocated housing options task ownership change came into effect

Ownership Effective To Date

@(HOCaseTask.OwnershipEffectiveToDateList)

The planned date on which each allocated housing options task ownership change comes to an end

Planned Start Date

@(HOCaseTask.PlannedStartDate)

The anticipated start date for the housing options task

Predecessor Task

@(HOCaseTask.PredecessorTaskList)

A list of linked predecessor housing options tasks

Predecessor Task Lag

@(HOCaseTask.PredecessorTaskLagList)

The delay period configured between dependent housing options tasks

Re-assignment Notes

@(HOCaseTask.ReassignmentNotesList)

The contextual notes in support of the housing options task being reassigned to an alternative owner

Re-assignment Reason

@(HOCaseTask.ReassignmentReasonList)

The parameter value assigned to the housing options task to qualify the circumstances surrounding the change of owner

Responsible Manager

@(HOCaseTask.ResponsibleManagerList)

The name of the end user with line management responsibility for the assigned housing options task owner

Revised Target Date

@(HOCaseTask.RevisedTargetDate)

The revised SLA target completion date set for the housing options task

SLA Target Date

@(HOCaseTask.SLATargetDate)

The target completion date set for the housing options task

SLA Warning Date

@(HOCaseTask.SLAWarningDate)

The amber warning date set for the housing options task

Status

@(HOCaseTask.Status)

The chronological progression status history for the housing options task

Status Date

@(HOCaseTask.StatusDate)

The date on which each progression status was applied to the housing options task

Status Notes

@(HOCaseTask.StatusNotes)

The contextual information added in support of the housing options task being progressed to the next status

Status Set By

@(HOCaseTask.StatusSetBy)

The name of the end user who assigned the individual progression status to the housing options task

Target Revised By

@(HOCaseTask.RevisedBy)

The name of the end user who adjusted the SLA target completion date for the housing options task

Target Revision Notes

@(HOCaseTask.RevisedNotes)

The contextual information provided in support of the change of target completion date for the housing options task

Target Revision Reason

@(HOCaseTask.RevisedReasonId)

The parameter value assigned to the housing options task to qualify the change of target completion date

Task Id

@(HOCaseTask.TaskId)

The unique internal reference number for the housing options task

Task Name

@(HOCaseTask.TaskName)

The full name of the housing options task definition

Task Owner

@(HOCaseTask.TaskOwnerList)

The allocated owner of the housing options task