To cancel a service charge calculation scenario

The procedure to cancel a service charge calculation scenario is as follows:

1. Navigate to Quick Menu > Service Charges > Management > Calculations. The Service Charge Calculation window is displayed.
2. Expand a calculation type subheading from within the nested calendar period and select an associated calculation scenario, or enter its name into the Search Calculations field. By default the list is filtered to show All calculation scenarios. An alternative filter can be applied using the Select view drop-down field: In Progress, Under Consultation, Applied, Invoiced, Cancelled or Adjustment Applied to Rent Accounts 1.
3. Click on Cancel Calculation 2. The end user is asked to affirm cancellation of the service charge cancellation scenario before the status is set to Cancelled, reflected in the Status History summary table as a discrete event 3.

Note

1 The Search Calculations field will match against any element of the calculation scenario description.

2 It is only permitted to cancel a service charge calculation scenario where the equivalent master status is set to In Progress or Under Consultation.

3 The event will actually reflect the custom service charge status code mapped to the master Cancelled status; a prerequisite configuration setting for the cancellation process.

See related topics...

Service charge calculation management overview

To update the status of a service charge calculation scenario

To create a new service charge calculation scenario

To define a service charge status code