To preview a bulk communication held in a queue

The procedure to preview a bulk communication held in a queue is as follows:

Navigate to Quick Menu > Communication Engine > Communication > Bulk Communications. The Bulk Communications window is displayed.
Expand a generation management method and select an associated bulk communication from the alphabetical list, or type its name into the Search Bulk Communications field. By default the list is filtered to show Current communications. An alternative filter can be applied using the Filter by drop-down field: Expired, Future or All combinations 1.
Click on Queues. The Queues tab is activated and a list of bulk communications is displayed in the Queues summary table 2.
Highlight the desired row in the Queues summary table, matching the bulk communication.
Click on Preview. The Preview Template window is displayed, revealing the merged result for the first recipient of the communication.
Use the Next and Back buttons to navigate between the merged results for each recipient 3.
Click on Finish to return to the Queues tab.

Note

1 The Search Bulk Communications field will match against any element of the communication name.

2 Use the summary table Menu option to reveal additional columns of information e.g. Number (the total number of communication recipients).

3 Where only one communication recipient exists, the Next and Back buttons are disabled.

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