To set the recurrence of a scheduled bulk communication

The procedure to set the recurrence of a scheduled bulk communication as as follows:

1. Navigate to Quick Menu > Communication Engine > Communication > Bulk Communications. The Bulk Communications window is displayed.
2. Expand a generation management method and select an associated bulk communication from the alphabetical list, or type its name into the Search Bulk Communications field. By default the list is filtered to show Current communications. An alternative filter can be applied using the Filter by drop-down field: Expired, Future or All combinations 1.
3. Click on Scheduling 2. The Scheduling tab is activated.
4. Select the required Scheduling Information option (Daily, Weekly, Monthly or Yearly) by activating the corresponding tick box provided. The range of possible recurrence patterns for that option are displayed.
5. Enter the required Recurrence pattern, in terms of the scheduled days in the week, month or year. The available options are summarised in the table below.
6. Enter the Range Of Recurrence values to define the commencement and duration of the bulk communication; a combination of Start date, Start time, End after (a specific number of occurrences) or End by (on a specific date) can be set to match the desired requirements 3.

Note

1 The Search Bulk Communications field will match against any element of the communication name.

2 Where a conditional statement for the recipient cohort has not yet been set, the tab will be inactive, denoted by a padlock icon ( ).

3 Enter dates using the calendar () icon, or type in the values directly (format DD/MM/YY or DD/MM/YYYY); enter times using the clock () icon, or type in the values directly (format MM:HH).

See related topics...

To create a new bulk communication

To add recipients to a bulk communication

To enter bulk communication parameter values

To run a bulk communication

Bulk communications creation overview