To transfer a suspense transaction to a rent account

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The procedure to transfer a suspense transaction to a rent account is as follows:

  1. Navigate to Quick Menu > Rents > Configuration >  Suspense Accounts. The Suspense Accounts Details window is displayed.
  2. Select a suspense account from the alphabetical list or type its name into the Search Suspense Accounts field. By default the list is filtered to show Current suspense accounts. An alternative filter can be applied using the Select view drop-down field: Expired, Future or All 1.
  3. Click on Transactions. The Transactions tab is activated, revealing a list of all payments posted to suspense in the Transactions summary table.
  4. Highlight the row matching the payment to be transferred.
  5. Click on Transfer Payment. The Transfer Payment window is displayed, revealing the full transaction amount to be transferred in the Value field 2.
  6. Select the Transfer to account reference to which the payment relates using the spy-glass icon () or type in the value directly. The Search Account window is displayed.
  7. Enter sufficient account-related details into the search fields provided and click on Search. All possible matches are returned in the Accounts summary table.
  8. Double-click on the row containing the exact record match. The Transfer to account reference field is populated with the matching result.
  9. Enter the Date of the payment transfer using the calendar icon (), or type in the value directly (format DD/MM/YY or DD/MM/YYYY).
  10. Enter a Reference for the payment transfer into the field provided i.e. an internal reference to augment the transaction.
  11. Use the Description field to add any contextual data that is relevant to the payment transfer.
  12. Click on Confirm. The end user is asked to affirm the operation and the suspense transaction entry, categorised as Payment Transfer, appears in the Account Details summary table (Transactions tab) of the receiving account.


Note

1 The Search Suspense Accounts field will match against any element of the account description.

2 It is not permitted to transfer only a portion of the transaction amount; hence the value is displayed for reference purposes only.


See related topics...

Rents payment batch management overview

To add a rent payment to a batch

To create a suspense account