To view transactions posted to a suspense account

The procedure to view transactions posted to a suspense account is as follows:

1. Navigate to Quick Menu > Rents > Configuration > Suspense Accounts. The Suspense Accounts Details window is displayed.
2. Select a suspense account from the alphabetical list or type its name into the Search Suspense Accounts field. By default the list is filtered to show Current suspense accounts. An alternative filter can be applied using the Select view drop-down field: Expired, Future or All 1.
3. Click on Transactions. The Transactions tab is activated, revealing a list of payment transactions posted to the suspense account in the Transactions summary table. Certain fields are worthy of special note and are captured in the table below 2 1.
4. Double-click on any row to obtain further information. The Transaction Detail window is displayed, revealing any contextual notes linked to the payment.
5. Click on Close.

Tip

1 By default, all transactions are displayed in chronological order; to aid in identification and analysis, rows can be reordered by clicking on any of the available headings.

Note

1 The Search Suspense Accounts field will match against any element of the account description.

2 A subset of fields are visible by default; additional fields can be revealed via the Menu option.

See related topics...

Rents payment batch management overview

To add a rent payment to a batch

To create a suspense account