To submit a court application in an ASB case

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The procedure to submit a court application in an ASB case is as follows:

  1. Using the Advanced search spy-glass (), select ASB Case as the Search for and Search by category, and enter the Case ID as the search criteria 1.
  2. With the Results tab in current focus, double-click on the row containing the exact record match, or return to the Criteria tab and refine the search filters. The ASB Case Details window is displayed.
  3. Click on Legal Action. The Legal Action tab is activated.
  4. Click on New Court 2. The ASB Court window is displayed.
  5. Using the Case contact drop-down field, select the perpetrator in the ASB case to whom the court application is being served 3.
  6. Using the Account drop-down field, select the rent account against which a court application is being served.
  7. Select the Court location for the hearing using the spy-glass icon (). The Search Address window is displayed.
  8. Enter sufficient address details into the search fields provided and click on Search. The Select Address window is displayed, returning all possible matches.
  9. Double-click on the row containing the exact record match or use Refine Search to enter different criteria. Alternatively, click on New Address to create a new address for the court hearing, not previously held.
  10. Enter the Application date using the calendar icon (), or type in the value directly (format DD/MM/YY or DD/MM/YYYY) i.e. the date on which the court application is submitted.
  11. Where the court application was submitted via the Possession Claim On-line system, activate the PCOL complete tick box provided.
  12. Enter the court application Case number into the field provided.
  13. Enter the court application Hearing date using the calendar icon () or type in the value directly; a hearing time may also be specified using the clock icon () 4.
  14. Using the Court outcome drop-down field, select an appropriate parameter value to capture the findings of the court.
  15. Enter the Terms of the court judgement into the field provided.
  16. Enter the Court costs incurred through the application into the field provided. The Up and Down arrows are available to increment or decrement the value, as required.
  17. Enter the Possession date using the calendar icon (), or type in the value directly (format DD/MM/YY or DD/MM/YYYY) i.e. the date of possession agreed through the court.
  18. Where the ruling of the court has been broken by the perpetrator, activate the Order broken tick box provided.
  19. Enter the desired value for each user defined field configured for an ASB court application, as required. The permitted value type (Date Only, Date Time, Decimal, Integer, Lookup, Text, Time Only, True or False), format and range is set in advance within the field definition.
  20. Click on Save. The court application record is displayed in the Legal Action summary table 5.


Note

1 Additional search criteria may need to be employed (e.g. start and end date ranges, category, company, status) to ensure that the correct ASB case is returned; an alternative Search by category of Contact or Contact Group may be selected to extend the available search fields.

2 This option is inactive for ASB cases that are set to a status of Cancelled or Closed.

3 This field includes only those contact records that are linked to the ASB case.

4 The permitted date entry format is DD/MM/YY or DD/MM/YYYY; the permitted time format is HH:MM.

5 Only mandatory fields must be populated at the outset; further information can be appended to the record once known, simply by double-clicking on the entry in the Legal Action summary table.


See related topics...

ASB legal action management overview

To serve an ASB court order

To serve an eviction order in an ASB case

To serve notice in an ASB case

To create a user defined field

Using the search facility